Voice AIDesigned
AI calls and WhatsApp replies for lead qualification
Industrial engineering company · India · 25-person sales team
- paid leads a month to reach
- 2-3K
- to the first reply, day or night
- Seconds
- target conversion, from about 1% today
- 30-40%
Overview
This industrial engineering company buys 2,000-3,000 leads a month, and most of them never get a callback. We designed an instant WhatsApp reply and an AI voice agent that keeps calling until it reaches the lead, qualifies them and passes only the ready buyers to sales. The target is 30-40% conversion, up from about 1% today.
Pain points
- Leads got one to three calls and were then dropped.
- Enquiries waited hours for a response, long enough for a competitor to get there first.
- So many emails came in that a lot of them were never answered.
What we designed
- 01
AI voice agent
A natural-sounding agent calls back unreached leads at different times of day until they pick up.
- 02
Instant WhatsApp reply
Every enquiry gets a message within seconds that asks the qualifying questions and tags the lead.
- 03
Hand-off to sales
Only warm leads go to the sales team, with the conversation logged in their CRM.
- 04
Weekly tuning and reports
Scripts and call timings are adjusted based on real calls, with weekly figures on reach and response.
How it works
- 01New lead
- 02Reply in seconds
- 03AI calls until reached
- 04Tagged
- 05Sales closes
Before
Hundreds of paid leads a month were lost after a few unanswered calls.
After
Every lead gets reached and tagged, and a person always closes the sale.
