Voice AI
AI voice calls to bring back past hotel guests
Business hotel (international chain) · India
- and English voice agent
- Hinglish
- to book and pay
- 1 tap
- compliance built in
- DND and DPDP
Overview
The hotel had a list of past guests and old enquiries that nobody was following up. An AI voice agent now calls them in Hinglish or English, sends anyone interested a link to book and pay in one tap, and works within DND rules and the DPDP Act.
Pain points
- Most past guests and enquiries were never followed up.
- There was no regular way to turn them into prepaid bookings.
- Calling people manually was slow and risky under DND and DPDP rules.
What we built
- 01
AI voice agent
Calls the list, checks interest and takes a headcount. Every call is recorded and transcribed.
- 02
Booking link
Interested guests get the event details and a link to book and pay in one tap.
- 03
Follow-ups
People who don't answer go into a follow-up sequence.
- 04
Weekly cycle
We take the list, set up the campaign, run it and report back each week. The hotel keeps its data and doesn't have to run anything.
How it works
- 01Guest list
- 02AI call
- 03Interested
- 04Booking link
- 05Booked and paid
Before
A valuable guest list that nobody was using.
After
A weekly campaign that turns past guests into paid bookings.
